Your pet’s records at your fingertips!
By the end of August of 2016, our website will be fully integrated with ePet Health to allow clients 24/7 access to their pet’s medical history, health reminders, and more! However, what does this really mean for you, our clients? Before logging on for the first time, please check out the information below to see all of what ePet has to offer, and to find out if it’s the right match for you.
Need to Know Your Pet’s Vaccination History in a Pinch? No Problem!
Annual physicals only come once per year, and remembering when your pet is due for their vaccinations and wellness appointment can be tough. Though we will always mail out postcards one month before your pet’s visit should be scheduled, you can now access this basic information from the comfort of your own home. Your pet’s online medical records will include the following:
- Important health reminders for vaccines, wellness tests, and physicals
- Dates of past visits, vaccinations, and surgeries at our clinic
- A list of medications your pet receives at our clinic and they dates they were last filled. This includes both preventative medications (i.e. Bravecto, Nexgard, Sentinel) and medications prescribed by your veterinarian
These records can be viewed on your computer or printed for your convenience. If you need signed copies of your pet’s official health or rabies certificate, please contact us directly so that we may provide one for you.
**Reminders are currently accessible in ePet, however we are in the process of checking them to ensure accuracy. If you have any questions about your pet’s vaccination schedule, please give us a call**
Schedule Your Next Appointment Online
We understand that finding time to call for an appointment can be difficult, so we are happy to offer online scheduling to help. Appointment requests can be made for veterinarian, technician, and grooming appointments alike, and requests are usually processed within 24 hours. Once we receive your request, you will receive a confirmation either by phone or email to notify you of your appointment time. Please note that this service is not available for emergency situations or appointment requests for same day care.
Request a Medication Refill
Similar to the appointment scheduling above, we also offer online medication refill requests. As per our medication refill policy, please be sure to request all refills at least 24 hours in advance to allow adequate time for processing and dispensing. One of our staff members will call you when your medication is ready for pick up.
Your Pet Health Library
Whether you’d like to find out more about your pet’s recent diagnosis or are just interested in browsing through health related articles, ePet Health provides an extensive library of articles and videos for your reading and viewing pleasure.
If you find yourself having trouble accessing ePet Health for the first time or accessing a certain feature, we are here to help. Our Frequently Asked Questions page addresses many questions you may have about our online services that aren’t addressed here, but if you find you still need assistance, please contact us at 610-693-4151.